@import url('https://fonts.googleapis.com/css2?family=Inter:wght@300;400;500;600;700&display=swap');

:root {
    /* Premium Dark Corporate Palette (Bank-like but modern) */
    --bg-color: #060b14;
    /* Extremely dark navy */
    --bg-secondary: #0d1526;
    /* Slightly lighter navy for cards */
    --bg-hover: #162038;

    --border-color: rgba(255, 255, 255, 0.06);
    --border-hover: rgba(255, 255, 255, 0.15);

    --text-primary: #ffffff;
    --text-secondary: #94a3b8;
    --text-muted: #64748b;

    --primary: #2563eb;
    /* Corporate Blue */
    --primary-hover: #1d4ed8;
    --primary-glow: rgba(37, 99, 235, 0.3);

    --accent: #38bdf8;
    /* Light blue accent */

    --success: #10b981;
    --warning: #f59e0b;
    --danger: #ef4444;
    --info: #3b82f6;

    --radius-sm: 6px;
    --radius-md: 10px;
    --radius-lg: 16px;
    --radius-full: 9999px;

    --shadow-sm: 0 4px 6px -1px rgba(0, 0, 0, 0.2), 0 2px 4px -1px rgba(0, 0, 0, 0.1);
    --shadow-md: 0 10px 15px -3px rgba(0, 0, 0, 0.3), 0 4px 6px -2px rgba(0, 0, 0, 0.15);
    --shadow-lg: 0 20px 25px -5px rgba(0, 0, 0, 0.4), 0 10px 10px -5px rgba(0, 0, 0, 0.2);
    --shadow-inner: inset 0 2px 4px 0 rgba(0, 0, 0, 0.06);

    --transition: all 0.3s cubic-bezier(0.16, 1, 0.3, 1);
}

* {
    margin: 0;
    padding: 0;
    box-sizing: border-box;
}

body {
    font-family: 'Inter', system-ui, -apple-system, sans-serif;
    background-color: var(--bg-color);
    color: var(--text-primary);
    display: flex;
    height: 100vh;
    overflow: hidden;
    line-height: 1.5;
    -webkit-font-smoothing: antialiased;
    letter-spacing: -0.01em;
}

/* Subtle background glow effect */
body::before {
    content: '';
    position: absolute;
    top: -20vh;
    left: 20vw;
    width: 60vw;
    height: 60vh;
    background: radial-gradient(circle, rgba(37, 99, 235, 0.05) 0%, rgba(6, 11, 20, 0) 70%);
    pointer-events: none;
    z-index: 0;
}

/* Sidebar */
.sidebar {
    width: 280px;
    background-color: rgba(13, 21, 38, 0.7);
    backdrop-filter: blur(20px);
    -webkit-backdrop-filter: blur(20px);
    border-right: 1px solid var(--border-color);
    display: flex;
    flex-direction: column;
    padding: 32px 24px;
    z-index: 10;
    box-shadow: 4px 0 24px rgba(0, 0, 0, 0.2);
}

.logo-container {
    display: flex;
    align-items: center;
    gap: 16px;
    margin-bottom: 48px;
    padding-left: 8px;
}

.logo-icon {
    width: 40px;
    height: 40px;
    background: linear-gradient(135deg, var(--bg-hover) 0%, var(--bg-secondary) 100%);
    border: 1px solid var(--border-color);
    border-radius: var(--radius-md);
    display: flex;
    align-items: center;
    justify-content: center;
    color: var(--text-primary);
    box-shadow: var(--shadow-sm);
    position: relative;
    overflow: hidden;
}

.logo-icon::after {
    content: '';
    position: absolute;
    top: 0;
    left: 0;
    width: 100%;
    height: 2px;
    background: linear-gradient(90deg, transparent, var(--primary), transparent);
    opacity: 0.8;
}

.logo-container h1 {
    font-size: 22px;
    font-weight: 700;
    letter-spacing: -0.03em;
    color: var(--text-primary);
}

.main-nav {
    display: flex;
    flex-direction: column;
    gap: 6px;
    flex: 1;
}

.nav-item {
    display: flex;
    align-items: center;
    gap: 14px;
    padding: 12px 16px;
    background: transparent;
    border: 1px solid transparent;
    color: var(--text-secondary);
    font-family: inherit;
    font-size: 14px;
    font-weight: 500;
    border-radius: var(--radius-md);
    cursor: pointer;
    transition: var(--transition);
    text-align: left;
    outline: none;
}

.nav-item:hover {
    background-color: rgba(255, 255, 255, 0.02);
    color: var(--text-primary);
    border-color: var(--border-color);
}

.nav-item.active {
    background-color: var(--primary);
    color: #ffffff;
    box-shadow: 0 4px 12px var(--primary-glow);
    border-color: transparent;
    font-weight: 600;
}

.nav-item i {
    width: 18px;
    height: 18px;
    stroke-width: 2.2px;
}

/* User Profile */
.user-profile {
    display: flex;
    align-items: center;
    gap: 14px;
    padding: 16px;
    background-color: rgba(0, 0, 0, 0.2);
    border: 1px solid var(--border-color);
    border-radius: var(--radius-md);
    margin-top: auto;
    cursor: pointer;
    transition: var(--transition);
}

.user-profile:hover {
    background-color: var(--bg-hover);
    border-color: var(--border-hover);
}

.avatar img {
    width: 40px;
    height: 40px;
    border-radius: var(--radius-md);
    border: 1px solid var(--border-color);
}

.user-info {
    display: flex;
    flex-direction: column;
}

.user-name {
    font-weight: 600;
    font-size: 14px;
    color: var(--text-primary);
}

.user-role {
    font-size: 12px;
    color: var(--text-secondary);
    margin-top: 2px;
}

/* Main Content Area */
.main-content {
    flex: 1;
    display: flex;
    flex-direction: column;
    overflow-y: auto;
    position: relative;
    z-index: 1;
}

.top-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    padding: 24px 48px;
    background: rgba(6, 11, 20, 0.8);
    backdrop-filter: blur(12px);
    -webkit-backdrop-filter: blur(12px);
    position: sticky;
    top: 0;
    z-index: 5;
    border-bottom: 1px solid var(--border-color);
}

.search-bar {
    display: flex;
    align-items: center;
    gap: 12px;
    background-color: var(--bg-secondary);
    border: 1px solid var(--border-color);
    padding: 10px 18px;
    border-radius: var(--radius-lg);
    width: 380px;
    transition: var(--transition);
    box-shadow: var(--shadow-inner);
}

.search-bar:focus-within {
    border-color: var(--primary);
    box-shadow: 0 0 0 1px var(--primary), var(--shadow-inner);
    background-color: rgba(13, 21, 38, 0.9);
}

.search-bar i {
    color: var(--text-secondary);
    width: 18px;
    height: 18px;
}

.search-bar input {
    background: transparent;
    border: none;
    color: var(--text-primary);
    font-family: inherit;
    font-size: 14px;
    width: 100%;
    outline: none;
}

.search-bar input::placeholder {
    color: var(--text-muted);
}

.header-actions {
    display: flex;
    align-items: center;
    gap: 20px;
}

.action-btn {
    background-color: transparent;
    border: 1px solid var(--border-color);
    color: var(--text-secondary);
    width: 42px;
    height: 42px;
    border-radius: var(--radius-md);
    display: flex;
    align-items: center;
    justify-content: center;
    cursor: pointer;
    transition: var(--transition);
    position: relative;
}

.action-btn:hover {
    color: var(--text-primary);
    border-color: var(--border-hover);
    background-color: rgba(255, 255, 255, 0.02);
}

.active-notify::after {
    content: '';
    position: absolute;
    top: 10px;
    right: 12px;
    width: 8px;
    height: 8px;
    background-color: var(--primary);
    border-radius: 50%;
    box-shadow: 0 0 8px var(--primary);
}

/* Buttons */
.btn {
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 10px;
    padding: 12px 24px;
    border-radius: var(--radius-md);
    font-family: inherit;
    font-weight: 500;
    font-size: 14px;
    cursor: pointer;
    transition: var(--transition);
    border: none;
    outline: none;
    letter-spacing: 0.02em;
}

.btn-primary {
    background-color: var(--primary);
    color: white;
    box-shadow: 0 2px 8px var(--primary-glow);
    border: 1px solid rgba(255, 255, 255, 0.1);
}

.btn-primary:hover {
    background-color: var(--primary-hover);
    box-shadow: 0 4px 12px var(--primary-glow);
    transform: translateY(-1px);
}

.btn-secondary {
    background-color: var(--bg-secondary);
    color: var(--text-primary);
    border: 1px solid var(--border-color);
}

.btn-secondary:hover {
    background-color: var(--bg-hover);
    border-color: var(--border-hover);
}

.btn-text {
    background: transparent;
    color: var(--text-secondary);
}

.btn-text:hover {
    color: var(--text-primary);
}

/* Views Setup */
#views-container {
    padding: 40px 48px;
    flex: 1;
    max-width: 1600px;
    margin: 0 auto;
    width: 100%;
}

.view {
    display: none;
    animation: fadeIn 0.4s ease-out forwards;
}

.active-view {
    display: block;
}

@keyframes fadeIn {
    from {
        opacity: 0;
        transform: translateY(8px);
    }

    to {
        opacity: 1;
        transform: translateY(0);
    }
}

/* Pages Global */
.page-header {
    margin-bottom: 40px;
}

.page-header.flex-between {
    display: flex;
    justify-content: space-between;
    align-items: flex-end;
}

.page-header h2 {
    font-size: 32px;
    font-weight: 700;
    margin-bottom: 8px;
    color: var(--text-primary);
    letter-spacing: -0.02em;
}

.page-header p {
    color: var(--text-secondary);
    font-size: 16px;
    font-weight: 400;
}

/* Metrics Dashboard */
.metrics-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(280px, 1fr));
    gap: 24px;
    margin-bottom: 48px;
}

.metric-card {
    background-color: var(--bg-secondary);
    border: 1px solid var(--border-color);
    padding: 28px;
    border-radius: var(--radius-lg);
    display: flex;
    align-items: flex-start;
    gap: 20px;
    transition: var(--transition);
    position: relative;
    overflow: hidden;
    box-shadow: var(--shadow-sm);
}

/* Premium top border accent */
.metric-card::before {
    content: '';
    position: absolute;
    top: 0;
    left: 0;
    width: 100%;
    height: 3px;
    background: linear-gradient(90deg, var(--bg-secondary), var(--bg-secondary));
    transition: var(--transition);
}

.metric-card:hover {
    transform: translateY(-4px);
    box-shadow: var(--shadow-md);
    border-color: var(--border-hover);
    background-color: rgba(13, 21, 38, 0.8);
}

.metric-card:hover::before {
    background: linear-gradient(90deg, var(--primary), var(--accent));
}

.metric-icon {
    width: 52px;
    height: 52px;
    border-radius: var(--radius-md);
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 24px;
    background: rgba(255, 255, 255, 0.03);
    border: 1px solid var(--border-color);
    color: var(--text-primary);
}

.metric-icon i {
    width: 24px;
    height: 24px;
    stroke-width: 2px;
}

.metric-info {
    display: flex;
    flex-direction: column;
}

.metric-label {
    font-size: 12px;
    color: var(--text-secondary);
    text-transform: uppercase;
    letter-spacing: 0.05em;
    font-weight: 600;
}

.metric-value {
    font-size: 32px;
    font-weight: 700;
    margin-top: 8px;
    color: var(--text-primary);
    line-height: 1;
}

/* Recent Activity */
.recent-activity-section {
    background-color: var(--bg-secondary);
    border: 1px solid var(--border-color);
    border-radius: var(--radius-lg);
    padding: 32px;
    box-shadow: var(--shadow-sm);
}

.recent-activity-section h3 {
    font-size: 18px;
    font-weight: 600;
    margin-bottom: 24px;
    color: var(--text-primary);
    display: flex;
    align-items: center;
    gap: 8px;
}

.recent-activity-section h3::before {
    content: '';
    display: block;
    width: 4px;
    height: 16px;
    background-color: var(--primary);
    border-radius: 2px;
}

/* Activity Items (Populated by JS) */
.activity-item {
    padding: 16px 0;
    border-bottom: 1px solid var(--border-color);
    font-size: 14px;
    display: flex;
    align-items: center;
    justify-content: space-between;
}

.activity-item:last-child {
    border-bottom: none;
    padding-bottom: 0;
}

.activity-content {
    display: flex;
    align-items: center;
    gap: 12px;
}

.activity-dot {
    width: 8px;
    height: 8px;
    background-color: var(--primary);
    border-radius: 50%;
    opacity: 0.8;
}

/* Filter Select */
.glass-input {
    background-color: var(--bg-secondary);
    border: 1px solid var(--border-color);
    color: var(--text-primary);
    padding: 10px 16px;
    border-radius: var(--radius-md);
    font-family: inherit;
    font-size: 14px;
    outline: none;
    appearance: none;
    /* Removes native dropdown arrow to customize if wanted */
    cursor: pointer;
}

.glass-input:focus {
    border-color: var(--primary);
}

/* Tickets Board */
.tickets-board {
    display: grid;
    grid-template-columns: repeat(auto-fill, minmax(340px, 1fr));
    gap: 24px;
}

.ticket-card {
    background: var(--bg-secondary);
    border: 1px solid var(--border-color);
    border-radius: var(--radius-lg);
    padding: 24px;
    display: flex;
    flex-direction: column;
    gap: 20px;
    transition: var(--transition);
    cursor: pointer;
    box-shadow: var(--shadow-sm);
    position: relative;
}

.ticket-card:hover {
    border-color: var(--border-hover);
    transform: translateY(-3px);
    box-shadow: var(--shadow-md);
    background: rgba(13, 21, 38, 0.9);
}

.ticket-header {
    display: flex;
    justify-content: space-between;
    align-items: flex-start;
}

.ticket-id {
    font-size: 13px;
    color: var(--text-muted);
    font-weight: 500;
    letter-spacing: 0.02em;
    background: rgba(255, 255, 255, 0.03);
    padding: 4px 8px;
    border-radius: var(--radius-sm);
}

.badge-group {
    display: flex;
    gap: 8px;
}

.badge {
    padding: 4px 10px;
    border-radius: var(--radius-sm);
    font-size: 11px;
    font-weight: 600;
    text-transform: uppercase;
    letter-spacing: 0.05em;
    border: 1px solid transparent;
}

/* Professional Badge Colors */
.badge.priority-high {
    background: rgba(239, 68, 68, 0.1);
    color: #fca5a5;
    border-color: rgba(239, 68, 68, 0.2);
}

.badge.priority-medium {
    background: rgba(245, 158, 11, 0.1);
    color: #fcd34d;
    border-color: rgba(245, 158, 11, 0.2);
}

.badge.priority-low {
    background: rgba(59, 130, 246, 0.1);
    color: #93c5fd;
    border-color: rgba(59, 130, 246, 0.2);
}

.badge.priority-critical {
    background: var(--danger);
    color: white;
    box-shadow: 0 0 12px rgba(239, 68, 68, 0.4);
    border-color: var(--danger);
}

.badge.status-open {
    background: rgba(245, 158, 11, 0.1);
    color: #fcd34d;
    border-color: rgba(245, 158, 11, 0.2);
}

.badge.status-progress {
    background: rgba(37, 99, 235, 0.1);
    color: #93c5fd;
    border-color: rgba(37, 99, 235, 0.2);
}

.badge.status-resolved {
    background: rgba(16, 185, 129, 0.1);
    color: #6ee7b7;
    border-color: rgba(16, 185, 129, 0.2);
}

.badge.status-cancelled {
    background: rgba(107, 114, 128, 0.1);
    color: #9ca3af;
    border-color: rgba(107, 114, 128, 0.3);
    text-decoration: line-through;
}

.ticket-title {
    font-size: 16px;
    font-weight: 500;
    line-height: 1.5;
    color: var(--text-primary);
}

.ticket-meta {
    display: flex;
    justify-content: space-between;
    align-items: center;
    border-top: 1px solid var(--border-color);
    padding-top: 16px;
    font-size: 13px;
    color: var(--text-secondary);
}

.ticket-type {
    display: flex;
    align-items: center;
    gap: 8px;
    background: rgba(255, 255, 255, 0.02);
    padding: 6px 10px;
    border-radius: var(--radius-sm);
    border: 1px solid rgba(255, 255, 255, 0.03);
}

.ticket-type i {
    width: 14px;
    height: 14px;
    color: var(--text-muted);
}

/* Onboarding Board */
.onboarding-grid {
    display: grid;
    grid-template-columns: repeat(auto-fill, minmax(360px, 1fr));
    gap: 24px;
}

.onboarding-card {
    background: var(--bg-secondary);
    border: 1px solid var(--border-color);
    border-radius: var(--radius-lg);
    padding: 28px;
    box-shadow: var(--shadow-sm);
    transition: var(--transition);
}

.onboarding-card:hover {
    border-color: var(--border-hover);
    box-shadow: var(--shadow-md);
}

.onb-header {
    display: flex;
    align-items: center;
    gap: 16px;
    margin-bottom: 24px;
    padding-bottom: 24px;
    border-bottom: 1px solid var(--border-color);
}

.onb-avatar {
    width: 48px;
    height: 48px;
    background: var(--bg-color);
    border-radius: var(--radius-md);
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 18px;
    font-weight: 600;
    color: var(--text-primary);
    border: 1px solid var(--border-color);
    box-shadow: var(--shadow-inner);
}

.onb-info {
    display: flex;
    flex-direction: column;
    gap: 4px;
}

.onb-info h4 {
    font-size: 16px;
    font-weight: 600;
    color: var(--text-primary);
}

.onb-info span {
    font-size: 13px;
    color: var(--text-secondary);
    display: flex;
    align-items: center;
    gap: 6px;
}

.checklist-progress {
    margin-bottom: 24px;
    background: rgba(0, 0, 0, 0.2);
    padding: 16px;
    border-radius: var(--radius-md);
    border: 1px solid rgba(255, 255, 255, 0.02);
}

.progress-bar {
    height: 6px;
    background: rgba(255, 255, 255, 0.05);
    border-radius: var(--radius-full);
    overflow: hidden;
    margin-top: 10px;
}

.progress-fill {
    height: 100%;
    background-color: var(--primary);
    border-radius: var(--radius-full);
    transition: width 0.8s cubic-bezier(0.16, 1, 0.3, 1);
    box-shadow: 0 0 10px var(--primary-glow);
}

.steps-list {
    display: flex;
    flex-direction: column;
    gap: 12px;
}

.step-item {
    display: flex;
    align-items: center;
    gap: 12px;
    font-size: 13px;
    color: var(--text-muted);
    padding: 8px 12px;
    border-radius: var(--radius-sm);
    background: transparent;
    border: 1px solid transparent;
    transition: var(--transition);
}

.step-item:hover {
    background: rgba(255, 255, 255, 0.02);
}

.step-item.done {
    color: var(--text-primary);
    background: rgba(255, 255, 255, 0.02);
    border-color: rgba(255, 255, 255, 0.05);
}

.step-item.done i {
    color: var(--primary);
    fill: rgba(37, 99, 235, 0.1);
}

.step-item i {
    width: 18px;
    height: 18px;
}

/* Modals */
.modal-overlay {
    position: fixed;
    top: 0;
    left: 0;
    width: 100vw;
    height: 100vh;
    background: rgba(0, 0, 0, 0.7);
    backdrop-filter: blur(8px);
    -webkit-backdrop-filter: blur(8px);
    display: flex;
    align-items: flex-start; /* Changed from center to allow scrolling from top */
    justify-content: center;
    z-index: 100;
    opacity: 0;
    pointer-events: none;
    transition: opacity 0.3s ease;
    overflow-y: auto; /* Allow overlay to scroll */
    padding: 40px 20px; /* Space around modal */
}

.modal-overlay.open {
    opacity: 1;
    pointer-events: auto;
}

.modal {
    width: 100%;
    max-width: 650px;
    background: var(--bg-secondary);
    border: 1px solid var(--border-hover);
    border-radius: var(--radius-lg);
    box-shadow: var(--shadow-lg), 0 0 40px rgba(0, 0, 0, 0.5);
    transform: scale(0.97) translateY(10px);
    transition: transform 0.4s cubic-bezier(0.16, 1, 0.3, 1);
    position: relative;
    margin: auto; /* Vertically center if content is smaller than viewport */
}

/* Modal premium top border */
.modal::before {
    content: '';
    position: absolute;
    top: 0;
    left: 0;
    width: 100%;
    height: 4px;
    background: linear-gradient(90deg, var(--primary), var(--accent));
}

.modal-overlay.open .modal {
    transform: scale(1) translateY(0);
}

.modal-header {
    padding: 32px 32px 24px;
    border-bottom: 1px solid var(--border-color);
    display: flex;
    justify-content: space-between;
    align-items: center;
    background: rgba(255, 255, 255, 0.01);
}

.modal-header h3 {
    font-size: 20px;
    font-weight: 600;
    letter-spacing: -0.01em;
}

.close-btn {
    background: rgba(255, 255, 255, 0.05);
    border: 1px solid var(--border-color);
    color: var(--text-secondary);
    cursor: pointer;
    width: 32px;
    height: 32px;
    display: flex;
    align-items: center;
    justify-content: center;
    border-radius: var(--radius-sm);
    transition: var(--transition);
}

.close-btn:hover {
    background: rgba(255, 255, 255, 0.1);
    color: var(--text-primary);
    border-color: rgba(255, 255, 255, 0.2);
}

.close-btn i {
    width: 16px;
    height: 16px;
}

.modal-body {
    padding: 24px 32px 32px;
}

/* Forms */
.form-group {
    margin-bottom: 20px;
    display: flex;
    flex-direction: column;
    gap: 8px;
}

.form-row {
    display: flex;
    gap: 20px;
}

.form-row .form-group {
    flex: 1;
}

label {
    font-size: 13px;
    font-weight: 500;
    color: var(--text-secondary);
    letter-spacing: 0.01em;
}

input[type="text"],
input[type="date"],
select,
textarea {
    background: var(--bg-color);
    border: 1px solid var(--border-color);
    color: var(--text-primary);
    padding: 12px 16px;
    border-radius: var(--radius-md);
    font-family: inherit;
    font-size: 14px;
    outline: none;
    transition: var(--transition);
    box-shadow: inset 0 2px 4px rgba(0, 0, 0, 0.1);
}

input:focus,
select:focus,
textarea:focus {
    border-color: var(--primary);
    box-shadow: 0 0 0 1px var(--primary), inset 0 2px 4px rgba(0, 0, 0, 0.1);
    background: rgba(13, 21, 38, 0.5);
}

input::placeholder,
textarea::placeholder {
    color: var(--text-muted);
}

.file-upload-box {
    border: 1px dashed var(--border-hover);
    border-radius: var(--radius-md);
    padding: 32px;
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    gap: 12px;
    color: var(--text-secondary);
    cursor: pointer;
    transition: var(--transition);
    background: rgba(0, 0, 0, 0.2);
}

.file-upload-box:hover {
    border-color: var(--primary);
    color: var(--primary);
    background: rgba(37, 99, 235, 0.05);
}

.file-upload-box i {
    width: 28px;
    height: 28px;
    color: var(--text-muted);
}

.file-upload-box:hover i {
    color: var(--primary);
}

.modal-footer {
    display: flex;
    justify-content: flex-end;
    gap: 16px;
    margin-top: 32px;
    padding-top: 24px;
    border-top: 1px solid var(--border-color);
}

/* Custom Checkbox Form */
.list-group {
    background: rgba(0, 0, 0, 0.15);
    padding: 20px;
    border-radius: var(--radius-md);
    border: 1px solid var(--border-color);
}

.list-group label {
    display: block;
    margin-bottom: 16px;
    color: var(--text-primary);
    font-weight: 600;
}

.checkbox-list {
    display: flex;
    flex-direction: column;
    gap: 12px;
}

.custom-checkbox {
    display: flex;
    align-items: flex-start;
    gap: 12px;
    position: relative;
    cursor: pointer;
    font-size: 14px;
    user-select: none;
    color: var(--text-secondary);
    transition: color 0.2s;
}

.checkbox-label {
    display: flex;
    flex-direction: column;
    gap: 2px;
    line-height: 1.4;
}

.checkbox-label strong {
    color: var(--text-primary);
    font-size: 14px;
    font-weight: 500;
}

.checkbox-label small {
    color: var(--text-muted);
    font-size: 12px;
    font-weight: 400;
}



.custom-checkbox:hover {
    color: var(--text-primary);
}

.custom-checkbox input {
    position: absolute;
    opacity: 0;
    cursor: pointer;
    height: 0;
    width: 0;
}

.checkmark {
    height: 20px;
    width: 20px;
    flex-shrink: 0;
    margin-top: 2px;
    background-color: var(--bg-color);
    border: 1px solid var(--border-hover);
    border-radius: 4px;
    display: flex;
    align-items: center;
    justify-content: center;
    transition: var(--transition);
}

.custom-checkbox:hover input~.checkmark {
    border-color: var(--primary);
}

.custom-checkbox input:checked~.checkmark {
    background-color: var(--primary);
    border-color: var(--primary);
}

.custom-checkbox input:disabled~.checkmark {
    opacity: 0.5;
    cursor: not-allowed;
}

.checkmark:after {
    content: "";
    display: none;
    width: 4px;
    height: 9px;
    border: solid white;
    border-width: 0 2px 2px 0;
    transform: rotate(45deg);
    margin-bottom: 2px;
}

.custom-checkbox input:checked~.checkmark:after {
    display: block;
}

/* Custom scrollbar for premium feel */
::-webkit-scrollbar {
    width: 8px;
    height: 8px;
}

::-webkit-scrollbar-track {
    background: var(--bg-color);
}

::-webkit-scrollbar-thumb {
    background: rgba(255, 255, 255, 0.1);
    border-radius: var(--radius-full);
}

::-webkit-scrollbar-thumb:hover {
    background: rgba(255, 255, 255, 0.2);
}

/* --- RESPONSIVE DESIGN --- */

@media (max-width: 1024px) {
    .sidebar {
        width: 80px;
        padding: 32px 14px;
    }

    .sidebar .logo-container h1,
    .sidebar .nav-item span,
    .sidebar .user-info,
    .sidebar .logo-container {
        display: none;
    }

    .sidebar .logo-icon {
        margin: 0 auto 32px;
    }

    .sidebar .nav-item {
        justify-content: center;
        padding: 12px;
    }

    .sidebar .nav-item i {
        width: 24px;
        height: 24px;
    }

    .sidebar .user-profile {
        justify-content: center;
        padding: 10px;
    }

    .main-content {
        margin-left: 0;
    }
}

@media (max-width: 768px) {
    body {
        flex-direction: column;
        overflow-y: auto;
        height: auto;
    }

    .sidebar {
        display: none; /* Hide sidebar on mobile */
    }

    /* Target mobile nav - we will add this to HTML */
    .mobile-nav {
        display: flex !important;
        position: fixed;
        bottom: 0;
        left: 0;
        width: 100%;
        background: rgba(13, 21, 38, 0.95);
        backdrop-filter: blur(10px);
        -webkit-backdrop-filter: blur(10px);
        border-top: 1px solid var(--border-color);
        z-index: 100;
        padding: 10px 0;
        justify-content: space-around;
        box-shadow: 0 -4px 20px rgba(0,0,0,0.3);
    }

    .mobile-nav-item {
        display: flex;
        flex-direction: column;
        align-items: center;
        gap: 4px;
        color: var(--text-secondary);
        font-size: 10px;
        text-decoration: none;
        background: none;
        border: none;
        cursor: pointer;
        padding: 4px 8px;
        min-width: 60px;
    }

    .mobile-nav-item.active {
        color: var(--primary);
    }

    .mobile-nav-item i {
        width: 22px;
        height: 22px;
    }

    .main-content {
        padding-bottom: 80px; /* Space for bottom nav */
        height: auto;
    }
    
    .top-header {
        padding: 16px 20px;
        position: sticky;
        top: 0;
        flex-wrap: wrap;
        gap: 12px;
    }

    .search-bar {
        width: 100%;
        max-width: none;
        order: 2; /* Move search below actions if needed, or just let it wrap */
    }

    .header-actions {
        order: 1;
        margin-left: auto;
    }


    #views-container {
        padding: 24px 20px;
    }

    .page-header h2 {
        font-size: 24px;
    }

    .hero-banner {
        padding: 24px;
    }

    .hero-banner h2 {
        font-size: 20px;
    }

    /* Grid adjustments */
    .tickets-board, .metrics-grid, .action-cards, .onboarding-grid {
        grid-template-columns: 1fr !important;
    }

    .dashboard-widgets {
        grid-template-columns: 1fr !important;
    }

    .modal {
        width: 95%;
        max-width: none;
        margin: 10px auto;
        padding: 24px 16px;
    }

    .form-row {
        flex-direction: column;
        gap: 0;
    }

    .login-container {
        margin: 20px;
        padding: 32px 24px;
        width: calc(100% - 40px);
    }
}

/* Base styles for mobile nav that are hidden by default */
.mobile-nav {
    display: none;
}